NOVA Manager Portal

Office Manager Guides

Custom Call Center Agent Status

How to Forward Calls To After Hours Early

How to Add a Caller ID Prefix for Incoming Calls

Dial by Name Directory

Audio Monitoring

How to upload custom Hold Music

Creating Shared Contacts for Directory

Call Center Tab

Changing the Destination of a Direct Number

How to Update the Name of a User/Extension

How to Forward the Main Number to a Cellphone

How to Adjust Business Hours

How to Block a Number from ALL Phones

How to Edit Inbound Ring Group

How to update Caller ID Name

How do I recycle an Extension?

How to add a Cellphone Number to a Call Queue

Full Auto Attendant Setup Guide

Call Queue Intro Greeting

Creating a Temp Forward/Holiday Message

How to Edit Auto Attendant Message

How to Check Call Recordings

How to Change the Inbound Destination of an EFax

Prioritize Calls Waiting in Queue

General Guides

How to Unblock Vested Networks Emails (Microsoft)

Creating a Custom Directory for a Specific Phone

Vested Networks Google Chrome Extension

Available Portal Scopes

How to Change your Voicemail Message

How to Send a Fax

How to send a Text via the Web Portal

How do I Forward my Extension to my Cellphone?

How to Change your Portal Password

How to Change My Voicemail Password

How to Modify/Add Speed Dials to your Device

Conference Bridge Guide

How To Transfer A Voicemail To Another User

First Time Logging In to NOVA

Signing In/Out of a Call Queue

NOVA HD Video Conferencing

How to Check Voicemail Remotely

NOVA Web (Progressive Web App)