How to upload custom Hold Music

This page is part of the NOVA Manager Portal section.

With our phone system, you have the ability to upload custom music on hold files for your customers to hear. Here are the steps.

Custom Hold Music

Nova Portal

Login to nova.vestednetworks.com

Music on Hold

Click on the Music on Hold tab at the top right

Add Music

Next, click on Add Music in the top right

Upload Music

Click on Browse, find the sound file you want as your music on hold, enter a song title/name, then click Upload

Repeat

Repeat this process for as many songs as you would like for your music on hold.

If you have any questions about this process, or if you need assistance, please reach out to our Support Team by dialing HELP(4357) on your desk phone, calling (972) 924-6488, or submitting a ticket