How to update Caller ID Name
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This page is part of the NOVA Manager Portal section.
Nova Portal
Login to nova.vestednetworks.com
Users
Click on the Users tab and find the user/extension you would like to modify, and click on their name to edit
Profile
Scroll down to the Caller ID Information field and type in the name you want to be displayed on outbound calls
Save
Click Save and you are done!
If you have any questions about this process, or if you need assistance, please reach out to our Support Team by dialing HELP(4357) on your desk phone, calling (972) 924-6488, or submitting a ticket