NOVA Manager Portal: Difference between revisions
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(Created page with "== Office Manager Guides == Custom Call Center Agent Status How to Forward Calls To After Hours Early How to Add a Caller ID Prefix for Incoming Calls Dial by Name Directory Audio Monitoring How to upload custom Hold Music Creating Shared Contacts for Directory Call Center Tab Changing the Destination of a Direct Number How to Update the Name of a User/Extension How to Forward the Main Number to a Cellphone How to...") |
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This page is part of the [[Support Center]] guides. | |||
== Office Manager Guides == | == Office Manager Guides == | ||
[[Custom Call Center Agent Status]] | [[Custom Call Center Agent Status]] | ||
[[Conference Bridge Guide]] | |||
[[Available NOVA Portal Scopes]] | |||
[[How to Forward Calls To After Hours Early]] | [[How to Forward Calls To After Hours Early]] | ||
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[[How to Check Call Recordings]] | [[How to Check Call Recordings]] | ||
[[How to Change the Inbound Destination of | [[How to Change the Inbound Destination of a Fax to Email Address|How to Change the Inbound Fax to Email Address]] | ||
[[Prioritize Calls Waiting in Queue]] | [[Prioritize Calls Waiting in Queue]] | ||
[[10DLC Set-up and Requirements for SMS]] | |||
[[Third Party Recording Archive]] | |||
Latest revision as of 15:52, 6 December 2023
This page is part of the Support Center guides.
Office Manager Guides
Custom Call Center Agent Status
How to Forward Calls To After Hours Early
How to Add a Caller ID Prefix for Incoming Calls
How to upload custom Hold Music
Creating Shared Contacts for Directory
Changing the Destination of a Direct Number
How to Update the Name of a User/Extension
How to Forward the Main Number to a Cellphone
How to Block a Number from ALL Phones
How to Edit Inbound Ring Group
How do I recycle an Extension?
How to add a Cellphone Number to a Call Queue
Full Auto Attendant Setup Guide
Creating a Temp Forward/Holiday Message
How to Edit Auto Attendant Message
How to Change the Inbound Fax to Email Address
Prioritize Calls Waiting in Queue