NOVA Manager Portal: Difference between revisions
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[[Third Party Recording Archive]] | [[Third Party Recording Archive]] | ||
[[How to Add or Remove Agents from a Call Queue]] | |||
[[Call History Page]] | |||
Latest revision as of 11:27, 29 September 2025
This page is part of the Support Center guides.
Office Manager Guides
Custom Call Center Agent Status
How to Forward Calls To After Hours Early
How to Add a Caller ID Prefix for Incoming Calls
How to upload custom Hold Music
Creating Shared Contacts for Directory
Changing the Destination of a Direct Number
How to Update the Name of a User/Extension
How to Forward the Main Number to a Cellphone
How to Block a Number from ALL Phones
How to Edit Inbound Ring Group
How do I recycle an Extension?
How to add a Cellphone Number to a Call Queue
Full Auto Attendant Setup Guide
Creating a Temp Forward/Holiday Message
How to Edit Auto Attendant Message
How to Change the Inbound Fax to Email Address
Prioritize Calls Waiting in Queue
10DLC Set-up and Requirements for SMS