Texting with Vested Soft: Difference between revisions
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(Created page with "Texting is a free feature available to all users. Before you begin, you'll need to complete the '''Texting Enrollment Form''' and contact our support team to activate texting on your account. Once texting has been enabled, follow the steps below to get started. ====== Log In ====== Open Vested Soft from your mobile device and sign in with your user credentials — these are the same as your web portal login. ====== Go to Messaging ====== After logging in, tap the...") |
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Once texting has been enabled, follow the steps below to get started. | Once texting has been enabled, follow the steps below to get started. | ||
== Log In to the Mobile App == | |||
If you're having trouble logging in, please see our article [[Installing and Using Vested Soft#Logging In|here]]. | |||
== Go to Messaging == | |||
After logging in, tap the '''chat bubble icon''' in the middle of the navigation bar to open the Messaging page.<blockquote>[[File:Texting 1.2.png|frameless|610x610px]]</blockquote> | After logging in, tap the '''chat bubble icon''' in the middle of the navigation bar to open the Messaging page.<blockquote>[[File:Texting 1.2.png|frameless|610x610px]]</blockquote> | ||
== Create a New Message == | |||
Tap the '''pencil icon''' to compose a new message.<blockquote>[[File:Texting 2.2.png|frameless|610x610px]]</blockquote> | Tap the '''pencil icon''' to compose a new message.<blockquote>[[File:Texting 2.2.png|frameless|610x610px]]</blockquote> | ||
== Find a Recipient == | |||
* To message a colleague internally, enter their '''extension number/name'''. | * To message a colleague internally, enter their '''extension number/name'''. | ||
* To send an SMS to an outside contact, type in their '''phone number'''. | * To send an SMS to an outside contact, type in their '''phone number'''. | ||
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<blockquote>[[File:Texting 3.2.png|frameless|573x573px]]</blockquote> | <blockquote>[[File:Texting 3.2.png|frameless|573x573px]]</blockquote> | ||
== Add the Recipient == | |||
Select the destination from the dropdown.<blockquote>[[File:Texting 4.2.png|frameless]]</blockquote> | Select the destination from the dropdown.<blockquote>[[File:Texting 4.2.png|frameless]]</blockquote> | ||
== Send Your Message == | |||
Type your message and tap the '''SEND''' button.<blockquote>[[File:Texting 5.2.png|frameless]]</blockquote> | Type your message and tap the '''SEND''' button.<blockquote>[[File:Texting 5.2.png|frameless]]</blockquote> | ||
== Send a Photo or File (MMS) == | |||
To attach an image, tap the '''paperclip icon''' and select the file you'd like to send.<blockquote>[[File:Texting 6.2.png|frameless]]</blockquote> | To attach an image, tap the '''paperclip icon''' and select the file you'd like to send.<blockquote>[[File:Texting 6.2.png|frameless]]</blockquote> | ||
<code>If you have any questions about this process, or if you need assistance, please reach out to our Support Team by dialing HELP(4357) on your desk phone, calling (972) 924-6488, or submitting a ticket.</code> | <code>If you have any questions about this process, or if you need assistance, please reach out to our Support Team by dialing HELP(4357) on your desk phone, calling (972) 924-6488, or submitting a ticket.</code> | ||
Latest revision as of 09:43, 13 July 2026
Texting is a free feature available to all users. Before you begin, you'll need to complete the Texting Enrollment Form and contact our support team to activate texting on your account.
Once texting has been enabled, follow the steps below to get started.
Log In to the Mobile App
If you're having trouble logging in, please see our article here.
Go to Messaging
After logging in, tap the chat bubble icon in the middle of the navigation bar to open the Messaging page.
Create a New Message
Tap the pencil icon to compose a new message.
Find a Recipient
- To message a colleague internally, enter their extension number/name.
- To send an SMS to an outside contact, type in their phone number.
Add the Recipient
Select the destination from the dropdown.
Send Your Message
Type your message and tap the SEND button.
Send a Photo or File (MMS)
To attach an image, tap the paperclip icon and select the file you'd like to send.
If you have any questions about this process, or if you need assistance, please reach out to our Support Team by dialing HELP(4357) on your desk phone, calling (972) 924-6488, or submitting a ticket.