Yealink USB Connect Guide
The Yealink USB Connect is used to personalize, manage, and update your Yealink headsets
Downloading Yealink USB Connect
To download Yealink USB Connect, click the link below and download the software for your computer's operating system
https://www.yealink.com/en/product-detail/usb-connect-management
Connecting Your Headset
To begin configuring your headset, use the Micro-USB cable provided with your headset. Plug the Micro-USB connector into the bottom of the headset, in the port labeled "PC." Then, plug the regular USB end into your PC. Launch the Yealink USB Connect software, and you will see your device connected in the software.
Device Status
The status page will provide you with all of the current information about your device
Update Device
Here, you can update your devices firmware. This is HIGHLY recommended before first time use. This can also be useful if your device begins to have issues.
Device Support
Here, you will be provided with links to the Yealink Support site should you need them
Device Settings
This section is where you can change all sorts of specifics with your device. Mike sensitivity, headset volume, ringtones for soft phone calls, etc. There are new settings being added every time Yealink updates their USB Connect software, so expect this page to change periodically.
Device Recovery
Here you can reset your device to factory settings. This can be useful if you are experiencing unknown issues with your headset.
Submit Customer Feedback
This is where you can provide Yealink developers some feedback on the USB Connect software. You can report bugs or submit feature requests
If you have any questions about this process, or if you need assistance. Please reach out to our tech support staff by dialing HELP(4357) on your desk phone, calling (972) 924-6488, or email help@vestednetworks.com