Default Feature/Star Codes: Difference between revisions

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(Created page with "{| class="wikitable" |Star Code |Action |- |*35+EXT |Direct call pickup, allows you to pickup a call ringing on another extension. Ex. *35102 |- |*51 |Call Queue Login |- |*52 |Call Queue Logout |- |*67+Nmbr |To Connection w/Privacy (Hide Caller ID) |- |*72 +Nmbr |Set call forwarding destination |- |*73 |Disable Call Forwarding destination |- |*78 |Activate DND (Do Not Disturb) |- |*79 |De-Activate DND |- |*98 |To Voicemail Menu |} {| class="wikitable" |Feature Codes |...")
 
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|Transfers the call to another extension. Ex. *43212
|Transfers the call to another extension. Ex. *43212
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|}
If you have any questions about this process, or if you need assistance, please reach out to our Support Team by dialing HELP(4357) on your desk phone, calling (972) 924-6488, or emailing help@vestednetworks.com.

Latest revision as of 18:19, 19 May 2023

Star Code Action
*35+EXT Direct call pickup, allows you to pickup a call ringing on another extension. Ex. *35102
*51 Call Queue Login
*52 Call Queue Logout
*67+Nmbr To Connection w/Privacy (Hide Caller ID)
*72 +Nmbr Set call forwarding destination
*73 Disable Call Forwarding destination
*78 Activate DND (Do Not Disturb)
*79 De-Activate DND
*98 To Voicemail Menu
Feature Codes Action
7+EXT Call/Transfer to Voicemail Ex. 7102
99+EXT To Device Auto Answer (Intercom) Ex. 99102
4357(HELP) Direct call to Vested Tech Support
5001 Own Device Voicemail
721/722/723 Call Parking/Pickup
933 Check Emergency Address Listing. Used to verify your caller number is linked to your address for 911 calling
007+EXT Listen in on a call Ex. 007102
*78 Whisper to Agent while listening in
*79 Talk to both parties while listening in
*77 Go back to just listening on the call
*80 Start recording active call (must be dialed while on the call you want to record)
*81 Stop recording active call (must be dialed while on the call you want to stop recording)
*82 Pause recording active call (must be dialed while on the call you want to pause)
*83 Un-Pause recording active call (must be dialed while on the call you want to un-pause)
Cellphone Feature Code to be dialed while the call is active Action/Description
*3+EXT Transfers the call to another extension Ex. *3102
*3+721/722 This will park the call on your domain Ex. *3721 or *3722
*4+EXT Transfers the call to another extension. Ex. *43212
If you have any questions about this process, or if you need assistance, please reach out to our Support Team by dialing HELP(4357) on your desk phone, calling (972) 924-6488, or emailing help@vestednetworks.com.