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(Created page with "{{DISPLAYTITLE:Support Home}} = '''Welcome to the Vested Networks Support Center!''' = == Basic Users == Getting to Know Your Phone Vested Mobile NOVA User Portal Help Videos == Advanced Users == NOVA Manager Portal NOVA Teams == Admins and Resellers == Network and QoS Reseller Guides __NOTOC__") |
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<seo title="Vested Networks Support, Help Center" metakeywords="Vested Networks assistance, technical support, help" metadescription="Get help with your Vested Networks account, including tips on managing settings, troubleshooting issues, and maximizing your VoIP experience." google-site-verification="NrMf_B3MpLsxLrHwJh8_wCFaep2XcDbXHkMIVG845qM" /> | |||
<big>Visit our [[Support Center]] for a full list of guides and "How to" articles!</big> | |||
= | === Contact Info === | ||
== | === Phone - === | ||
Main Number: 972-924-6012 | |||
Support Number: HELP (4357) or 972-924-6464 | |||
[ | === Email - === | ||
Billing: [mailto:customerbilling@vestenetworks.com customerbilling@vestenetworks.com] | |||
[ | Support email: [mailto:help@vestednetworks.com help@vestednetworks.com] | ||
[[File:Submit.png|link=Submit_a_Ticket|frameless|180x180px]] | |||
[[ | |||
=== Call Center Hours - === | |||
{| class="wikitable" | |||
!Day | |||
!Time | |||
|- | |||
|Sunday | |||
|* | |||
|- | |||
|Monday | |||
|8:00A - 5:00P * | |||
|- | |||
|Tuesday | |||
|8:00A - 5:00P * | |||
|- | |||
|Wednesday | |||
|8:00A - 5:00P * | |||
|- | |||
|Thursday | |||
|8:00A - 5:00P * | |||
|- | |||
|Friday | |||
|8:00A - 5:00P * | |||
|- | |||
|Saturday | |||
|* | |||
|} | |||
== | === Emergency On-Call Support === | ||
After-hours, weekend, and holiday support is available but may have some restrictions. | |||
[[ | Please read our [[Emergency After Hours On-Call Policy]]. | ||
__NOTOC__ | __NOTOC__ | ||
Latest revision as of 21:07, 8 November 2024
Visit our Support Center for a full list of guides and "How to" articles!
Contact Info
Phone -
Main Number: 972-924-6012
Support Number: HELP (4357) or 972-924-6464
Email -
Billing: customerbilling@vestenetworks.com
Support email: help@vestednetworks.com
Call Center Hours -
| Day | Time |
|---|---|
| Sunday | * |
| Monday | 8:00A - 5:00P * |
| Tuesday | 8:00A - 5:00P * |
| Wednesday | 8:00A - 5:00P * |
| Thursday | 8:00A - 5:00P * |
| Friday | 8:00A - 5:00P * |
| Saturday | * |
Emergency On-Call Support
After-hours, weekend, and holiday support is available but may have some restrictions.
Please read our Emergency After Hours On-Call Policy.