NOVA MFA

This page is part of the Support Center guides for Advanced Users.

Multi-Factor Authentication (MFA) secures logins by requiring users to enter more than just their username and password. It adds an extra step in case a user's credentials have been compromised.

For MFA-enabled users, logging in will require them to either authenticate via email or the Google Authenticator app.

This article explains how to enable and disable MFA in the main portal.

1. Log in to the User Portal.
2. Click on the Profile option in the user menu (top right of the screen).

   

3. Click Set Up Google Authenticator.

   

4. Scan the 2D barcode

   

5. Enter the passcode from your authenticator app into the Passcode field shown above.
6. Enter your portal password in the Current Password field.
7. Once this is done click on Save.