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| | | #REDIRECT [[Vested Soft]] |
| == How to Check Your Voicemail Using the Mobile App ==
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| # '''Download the Mobile App''' If you haven’t already, download our mobile app from the '''App Store''' (iPhone) or '''Google Play Store''' (Android). <blockquote>[[File:Cvvn.1.png|frameless]]</blockquote> | |
| # '''Log into the Mobile App'''
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| #* 🔐 If you don’t know your login:
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| #** Tap '''"Forgot Login?"''' Enter your '''email''' and '''extension''' to receive your login name via email.
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| #*🔑 If you forgot your password:
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| #**Tap '''"Forgot Password?"''' Enter your '''login name''', and you’ll receive a "Notify" email to reset your password.<blockquote>[[File:Cvvn.4.png|frameless]]</blockquote><blockquote>[[File:Cvvn.5.png|frameless|300x300px]]</blockquote>
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| # '''Access Your Voicemails''' Once you're logged in:
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| #* Tap the '''Voicemail''' icon (looks like a cassette tape) at the bottom of the screen. <blockquote>[[File:Cvvn.2.png|frameless]]</blockquote>
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| #* Any new voicemails will appear in this section.
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| # '''Managing Your Voicemails''' For each voicemail, you can:
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| #* ▶️ '''Play''' – Tap the play button to listen to the message.
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| #* 📞 '''Call Back''' – Tap the phone icon to call the number that left the voicemail.
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| #* ➡️ '''Forward''' – Tap the arrow icon to forward the voicemail.
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| #* 💾 '''Save''' – Tap the save icon to move the voicemail to your “Saved” tab.
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| #* ℹ️ '''More Info''' – Tap the info icon to view message details and more options.
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| #* 🗑️ '''Delete''' – Tap the trash can icon to delete the voicemail.<blockquote>[[File:Cvvn.3.png|frameless]]</blockquote>
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| If you have any questions about this process, or if you need assistance, please reach out to our Support Team by dialing HELP(4357) on your desk phone, calling (972) 924-6488, or submitting a ticket.
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