How to Setup the Microsoft Dynamics 365 Integrator: Revision history

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12 June 2026

  • curprev 11:4611:46, 12 June 2026‎ ERyter talk contribs‎ 1,652 bytes +21‎ No edit summary Tag: Visual edit
  • curprev 11:4411:44, 12 June 2026‎ ERyter talk contribs‎ 1,631 bytes +1,631‎ Created page with "'''Administrator Access Required''': To set up this integration, you will need administrator access to your Microsoft Dynamics 365 account and an Office Manager scope within the Nova Portal. '''User Identity Matching:''' <u>Email Address Identification</u>: The Microsoft Dynamics Integrator uses email addresses to identify the correct agents/users in Microsoft Dynamics 365. <u>No Email Present?</u> If a Nova Agent/User doesn't have an email address, the Microsoft Dyn..." Tag: Visual edit
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