Default Feature/Star Codes
Star Code | Action |
*35+EXT | Direct call pickup, allows you to pickup a call ringing on another extension. Ex. *35102 |
*51 | Call Queue Login |
*52 | Call Queue Logout |
*67+Nmbr | To Connection w/Privacy (Hide Caller ID) |
*72 +Nmbr | Set call forwarding destination |
*73 | Disable Call Forwarding destination |
*78 | Activate DND (Do Not Disturb) |
*79 | De-Activate DND |
*98 | To Voicemail Menu |
Feature Codes | Action |
7+EXT | Call/Transfer to Voicemail Ex. 7102 |
99+EXT | To Device Auto Answer (Intercom) Ex. 99102 |
4357(HELP) | Direct call to Vested Tech Support |
5001 | Own Device Voicemail |
721/722/723 | Call Parking/Pickup |
933 | Check Emergency Address Listing. Used to verify your caller number is linked to your address for 911 calling |
007+EXT | Listen in on a call Ex. 007102 |
*78 | Whisper to Agent while listening in |
*79 | Talk to both parties while listening in |
*77 | Go back to just listening on the call |
*80 | Start recording active call (must be dialed while on the call you want to record) |
*81 | Stop recording active call (must be dialed while on the call you want to stop recording) |
*82 | Pause recording active call (must be dialed while on the call you want to pause) |
*83 | Un-Pause recording active call (must be dialed while on the call you want to un-pause) |
Cellphone Feature Code to be dialed while the call is active | Action/Description |
*3+EXT | Transfers the call to another extension Ex. *3102 |
*3+721/722 | This will park the call on your domain Ex. *3721 or *3722 |
*4+EXT | Transfers the call to another extension. Ex. *43212 |