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- 16:30, 22 April 2024 Setting Your Emergency Address (hist | edit) [7,702 bytes] Cbecker (talk | contribs) (Created page with " = Prompting a User to Update their Emergency Address = In today’s workplace, users often change locations for a number of reasons, and their devices follow with them. The DLR E911 feature recognizes this, and will prompt for new location information when it thinks a user has physically changed their location, to keep emergency responders up to date. = IP Detection Window = If the portal or NOVA Web phone detect that your IP address has changed, a user will be prompte...") Tag: Visual edit
- 17:30, 15 April 2024 Emergency Addresses Overview (hist | edit) [1,028 bytes] Cbecker (talk | contribs) (Created page with "= What are Emergency Addresses? = Emergency Addresses are the physical addresses sent to First Responders. They need to be as specific as possible to ensure quick response times = Emergency Address Hierarchy = === '''Domain Default''' === This will be the default address for any new user created on a domain. '''''This will only take precedence if there is no Site or User specific Emergency Address''''' === '''Site Default''' === This will be used as the default addres...") Tag: Visual edit
- 17:18, 15 April 2024 Emergency Endpoints Overview (hist | edit) [1,924 bytes] Cbecker (talk | contribs) (Created page with "= What is an Emergency Endpoint? = This is different than an emergency address, and a DLR E911 Endpoint has two primary uses: * Provides an Endpoint ID (also known as call back number), which is the unique identifier a carrier needs to route emergency calls. When user e911 address are added, the Endpoint ID is referenced in the Emergency Caller ID field. * Used as a failover address should the Netsapiens DLR service fail to generate a location description XML = Cr...") Tag: Visual edit
- 19:35, 19 March 2024 Server Connection Checker (hist | edit) [62 bytes] Pcaveness (talk | contribs) (Created page with "<iframe key="mykey" level="wiki" path="support_form.html" />")
- 21:00, 8 March 2024 Submit a Ticket (hist | edit) [60 bytes] Pcaveness (talk | contribs) (Created page with "{{#CI form: title = Contact form|first and last name [] *|email [email] *|your message [textarea] *|type=inputs}}") Tag: Visual edit
- 21:17, 5 February 2024 Emergency After Hours On-Call Policy (hist | edit) [2,237 bytes] Cbecker (talk | contribs) (Created page with "== Emergency Support == We understand that emergencies don't adhere to business hours. Rest assured, support for real emergencies or service outages will not incur any additional fees, regardless of when they occur. Our priority is to ensure your service is always running smoothly. == What Constitutes an Emergency to Vested Networks? == Emergencies are defined by Vested Networks as any event that is not considered preventable. Some examples of Emergency requests are a...") Tag: Visual edit