How to Configure Voicemail email Notifications: Difference between revisions

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(Created page with " There are three ways to check your voicemail remotely. One is using the NOVA web portal, the other you can do with just a cellular connection, and lastly is by using the Vested Mobile application. == Checking Voicemails Using the NOVA Web Portal == # Login to nova.vestednetworks.com # Once you are logged into the web portal, click on the tab labeled '''Messages'''<blockquote>frameless|885x885px</blockquote> == Checking Voicemails Using a Cellpho...")
 
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  There are three ways to check your voicemail remotely. One is using the NOVA web portal, the other you can do with just a cellular connection, and lastly is by using the Vested Mobile application.
  There are three ways to check your voicemail remotely. One is using the NOVA web portal, the other you can do with just a cellular connection, and lastly is by using the Vested Mobile application.


== Checking Voicemails Using the NOVA Web Portal ==
== Configuring Voicemails Reminders in the NOVA Web Portal ==


# Login to nova.vestednetworks.com
# Login to nova.vestednetworks.com
# Once you are logged into the web portal, click on the tab labeled '''Messages'''<blockquote>[[File:Messages.png|frameless|885x885px]]</blockquote>
# Once you are logged into the web portal, click on the tab labeled '''Messages''' then '''Settings'''
<blockquote>[[File:NOVA Portal Messages.png|frameless|881x881px]]</blockquote>


== Checking Voicemails Using a Cellphone ==
=== Notification Options ===
There is a feature with Vested Networks that allows you to access any voicemail box by pressing the Star key during a voicemail message. This means if you have a direct dial number, you can call it from your cellphone from anywhere with cell reception, and then once you hear your voicemail greeting start to play, press the star key on your cellphone. Once you press the star key, you will be prompted to enter your PIN, and then you have full access to your voicemail. You can even forward voicemails, change greetings, change your PIN, or anything else you can normally do through the voicemail menu.  
<blockquote>[[File:Voicemail Notifications 1.png|frameless|433x433px]]</blockquote>Here you will see the check box to enable emails for new voicemails.


== Checking Voicemails Using the Vested Mobile App ==
==== Setting email type ====
Launch the Vested Mobile application on your cellphone, and loggin using your NOVA Portal credentials


Once logged in, tap the voicemail icon at the bottom of the screen<blockquote>[[File:VmobileVM.png|frameless]]</blockquote>
* Send with hyperlink (includes full hyperlink to recording)
* Send with brief hyperlink (includes shortened hyperlink to recording)
* Send with attachment (includes full recording file)
* Send with brief attachment (includes shortened recording file to save mail space)


==== Reminder Type ====
If you choose to be reminded about any 'unread' voicemails, you can also choose to be reminded to check them periodically.


Tap on the desired voicemail message to be presented with the following options<blockquote>[[File:VmobileVM2.png|frameless]]</blockquote>
You can have these reminders come in as a phone call, text message, or additional emails.


* A - Perform a call back
===== Recipients =====
* B - Save the voicemail
Phone reminders will need a 10-digit number to dial.
* C - Forward the voicemail to a coworker
* D - See more information and actions
* E - Delete the voicemail

Latest revision as of 14:52, 22 January 2024

There are three ways to check your voicemail remotely. One is using the NOVA web portal, the other you can do with just a cellular connection, and lastly is by using the Vested Mobile application.

Configuring Voicemails Reminders in the NOVA Web Portal

  1. Login to nova.vestednetworks.com
  2. Once you are logged into the web portal, click on the tab labeled Messages then Settings

Notification Options

Here you will see the check box to enable emails for new voicemails.

Setting email type

  • Send with hyperlink (includes full hyperlink to recording)
  • Send with brief hyperlink (includes shortened hyperlink to recording)
  • Send with attachment (includes full recording file)
  • Send with brief attachment (includes shortened recording file to save mail space)

Reminder Type

If you choose to be reminded about any 'unread' voicemails, you can also choose to be reminded to check them periodically.

You can have these reminders come in as a phone call, text message, or additional emails.

Recipients

Phone reminders will need a 10-digit number to dial.

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