View source for NOVA Manager Portal

This page is part of the [[Support Center]] guides.

== Office Manager Guides ==
[[Custom Call Center Agent Status]]

[[Conference Bridge Guide]]

[[Available NOVA Portal Scopes]]

[[How to Forward Calls To After Hours Early]]

[[How to Add a Caller ID Prefix for Incoming Calls]]

[[Dial by Name Directory]]

[[Audio Monitoring]]

[[How to upload custom Hold Music]]

[[Creating Shared Contacts for Directory]]

[[Call Center Tab]]

[[Changing the Destination of a Direct Number]]

[[How to Update the Name of a User/Extension]]

[[How to Forward the Main Number to a Cellphone]]

[[How to Adjust Business Hours]]

[[How to Block a Number from ALL Phones]]

[[How to Edit Inbound Ring Group]]

[[How to update Caller ID Name]]

[[How do I recycle an Extension?]]

[[How to add a Cellphone Number to a Call Queue]]

[[Full Auto Attendant Setup Guide]]

[[Call Queue Intro Greeting]]

[[Creating a Temp Forward/Holiday Message]]

[[How to Edit Auto Attendant Message]]

[[How to Check Call Recordings]]

[[How to Change the Inbound Destination of an EFax]]

[[Prioritize Calls Waiting in Queue]]

[[10DLC Set-up and Requirements for SMS]]

[[Third Party Recording Archive]]