Cbecker at 18:19, 19 May 2023

2023-05-19T18:19:33Z

← Older revision		Revision as of 13:19, 19 May 2023
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	\|Transfers the call to another extension. Ex. *43212		\|Transfers the call to another extension. Ex. *43212
	\|}		\|}
			If you have any questions about this process, or if you need assistance, please reach out to our Support Team by dialing HELP(4357) on your desk phone, calling (972) 924-6488, or emailing help@vestednetworks.com.

Cbecker: Created page with "{| class="wikitable" |Star Code |Action |- |35+EXT |Direct call pickup, allows you to pickup a call ringing on another extension. Ex. 35102 |- |51 |Call Queue Login |- |52 |Call Queue Logout |- |67+Nmbr |To Connection w/Privacy (Hide Caller ID) |- |72 +Nmbr |Set call forwarding destination |- |73 |Disable Call Forwarding destination |- |78 |Activate DND (Do Not Disturb) |- |79 |De-Activate DND |- |98 |To Voicemail Menu |} {| class="wikitable" |Feature Codes |..."

2023-05-12T16:49:19Z

Created page with "{| class="wikitable" |Star Code |Action |- |*35+EXT |Direct call pickup, allows you to pickup a call ringing on another extension. Ex. *35102 |- |*51 |Call Queue Login |- |*52 |Call Queue Logout |- |*67+Nmbr |To Connection w/Privacy (Hide Caller ID) |- |*72 +Nmbr |Set call forwarding destination |- |*73 |Disable Call Forwarding destination |- |*78 |Activate DND (Do Not Disturb) |- |*79 |De-Activate DND |- |*98 |To Voicemail Menu |} {| class="wikitable" |Feature Codes |..."

New page

{| class="wikitable"
|Star Code
|Action
|-
|*35+EXT
|Direct call pickup, allows you to pickup a call ringing on another extension. Ex. *35102
|-
|*51
|Call Queue Login
|-
|*52
|Call Queue Logout
|-
|*67+Nmbr
|To Connection w/Privacy (Hide Caller ID)
|-
|*72 +Nmbr
|Set call forwarding destination
|-
|*73
|Disable Call Forwarding destination
|-
|*78
|Activate DND (Do Not Disturb)
|-
|*79
|De-Activate DND
|-
|*98
|To Voicemail Menu
|}
{| class="wikitable"
|Feature Codes
|Action
|-
|7+EXT
|Call/Transfer to Voicemail Ex. 7102
|-
|99+EXT
|To Device Auto Answer (Intercom) Ex. 99102
|-
|4357(HELP)
|Direct call to Vested Tech Support
|-
|5001
|Own Device Voicemail
|-
|721/722/723
|Call Parking/Pickup
|-
|933
|Check Emergency Address Listing. Used to verify your caller number is linked to your address for 911 calling
|-
|007+EXT
|Listen in on a call Ex. 007102
|-
|*78
|Whisper to Agent while listening in
|-
|*79
|Talk to both parties while listening in
|-
|*77
|Go back to just listening on the call
|-
|*80
|Start recording active call (must be dialed while on the call you want to record)
|-
|*81
|Stop recording active call (must be dialed while on the call you want to stop recording)
|-
|*82
|Pause recording active call (must be dialed while on the call you want to pause)
|-
|*83
|Un-Pause recording active call (must be dialed while on the call you want to un-pause)
|}
{| class="wikitable"
|Cellphone Feature Code to be dialed while the call is active
|Action/Description
|-
|*3+EXT
|Transfers the call to another extension Ex. *3102
|-
|*3+721/722
|This will park the call on your domain Ex. *3721 or *3722
|-
|*4+EXT
|Transfers the call to another extension. Ex. *43212
|}

Default Feature/Star Codes - Revision history

Cbecker at 18:19, 19 May 2023